Leadership-level throughout
Clients work directly with industry-leading strategists and designers who both lead and do
We’ve spent the last two decades helping startups & leadership teams deliver breakthrough digital products
Clients work directly with industry-leading strategists and designers who both lead and do
A deliberately compact team keeps collaboration close, decisions fast and focus sharp
We ask big questions, dig deep to uncover truths and look beyond the obvious to find new possibilities
We bring original ideas to life so teams can see, feel and build on the change as it happen
We believe the future can be radically better when we choose possibility before limitation
A twenty-year partnership built on a shared belief in the power of design and entrepreneurship.

James Box leads the strategy side of projects, helping uncover market opportunities, understand customer needs, and define the value proposition vision and roadmap for new product innovation.
He’s also an author, speaker and curator, having co-written Undercover UX Design and helped organise some of Europe’s most successful design events. He is a d.MBA alumnus and a Fellow of the RSA.

James leads the creative direction at Berst, shaping distinctive product experiences that combine simplicity, beauty and a strong emotional connection with users. He brings deep expertise in UX, product design, creative direction and brand strategy.
With over twenty years of experience, he has built and led respected design teams and worked with global brands as well as a range of successful, high-growth startups.
For some projects, we bring in one or two independent specialists from a small, trusted group we’ve worked with for years. They’re people we know well, each with deep expertise in their field. Let us know if you’d like an introduction.